Shipping & Returns Policy

AUSTRALIAN SHIPPING

$8.00 FLAT RATE STANDARD SHIPPING (7-10 BUSINESS DAYS) OR $15.00 EXPRESS (3-5 BUSINESS DAYS).

ORDERS OVER $60.00 WILL AUTOMATICALLY RECEIVE FREE AUSTRALIA WIDE STANDARD SHIPPING AT CHECKOUT (NO CODE NECESSARY).

ALL ORDERS ARE SENT VIA AUSTRALIA POST. POSTAGE TIMES ARE AN ESTIMATE ONLY AND DO NOT ALLOW FOR PUBLIC HOLIDAYS OR HIGH VOLUME PERIODS.

 

*** PLEASE ENSURE YOUR POSTAL ADDRESS IS CORRECT BEFORE FINALISING YOUR ORDER. BALMY. LIPS ARE NOT LIABLE FOR ANY LOSS OF GOODS DUE TO INCORRECT POSTAGE DETAILS BEING PROVIDED. IF YOU HAVE ACCIDENTALLY MADE AN ERROR, PLEASE CONTACT US HERE AND WE WILL TRY OUR BEST TO ACCOMMODATE.

RETURNS

DUE TO HEALTH REGULATIONS, WE DO NOT ACCEPT ANY REFUNDS/EXCHANGES FOR CHANGE OF MIND.

IF YOUR ITEMS HAVE BEEN DAMAGED IN TRANSIT OR ARE FAULTY, PLEASE CONTACT US HERE ON RECEIPT OF ITEMS WITH PHOTOS AND DESCRIPTION OF THE ISSUE AND WE WILL DO OUR VERY BEST TO RESOLVE THE ISSUE PROMPTLY.